Privacy Policy

Jai Lara Drugs Pvt Ltd. ("we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect through this website (https://laradrugs.com), how we use and protect it, and the rights available to you. This is a business-to-business website intended for pharmaceutical, regulatory and industry professionals; it is not directed at patients or the general public.

1. Who we are (data controller)

The controller responsible for your personal information is Jai Lara Drugs Pvt Ltd., ‘Lara House’, D.No 5-5-35/259/2, Plot No 55, Maithrinagar Colony, Near Ganesh Mandapam, Kukatpally, Hyderabad 500072, Telangana, India. For any privacy question or request, contact info@laradrugs.com.

2. Information we collect

We collect only the information you choose to provide and a limited amount of technical data needed to operate the site securely.

• Enquiry information you submit through our technical-enquiry and contact channels: your name, business email, company, job title, country, telephone (optional), enquiry type, product of interest, target market and the content of your message.
• Technical/usage data automatically generated when you visit, such as IP address and standard server-log information, used to keep the service secure and available.

We do not knowingly collect special-category (sensitive) personal data through this site, and we ask that you do not submit it. Please do not send confidential formulation details or proprietary information before a non-disclosure agreement is in place.

3. How we use your information

• To respond to your enquiry and carry on related business correspondence.
• To evaluate and progress potential commercial, technical, regulatory or supply relationships.
• To operate, secure and improve the website, and to prevent abuse or fraud.
• To comply with our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

4. Legal bases for processing

Where the EU/UK GDPR or a comparable law applies, we rely on: your consent (which you give when submitting an enquiry and may withdraw at any time); our legitimate interests in responding to business enquiries and securing our site; and compliance with legal obligations. Where the Digital Personal Data Protection Act, 2023 (India) applies, we process personal data on the basis of your consent or other lawful grounds permitted by that Act.

5. Cookies and tracking

This website does not use non-essential, advertising or cross-site tracking cookies, and it does not embed third-party advertising or social-tracking scripts. Only strictly necessary technology required to serve the site is used. If analytics are introduced in future, we will update this policy and, where required, request consent.

6. Sharing and disclosure

• Service providers who process data on our behalf under contract (for example, our email-delivery or IT-hosting providers) solely to deliver and support the service.
• Authorities or third parties where disclosure is required by law, regulation or legal process, or to protect our rights, safety or property.

We do not disclose your information to third parties for their own marketing.

7. International transfers

We are based in India and may process your information there. Where information is transferred across borders (including from the EU/UK), we take steps to ensure an appropriate level of protection using safeguards recognised under applicable law, such as standard contractual clauses.

8. Data retention

We keep enquiry information only for as long as needed to respond to and manage the relationship it relates to, and thereafter for a reasonable period to meet legal, accounting or legitimate business-record requirements, after which it is deleted or anonymised.

9. Your rights

Subject to applicable law, you may have the right to:

• access the personal information we hold about you, and request a copy;
• request correction of inaccurate or incomplete information;
• request deletion of your information;
• object to, or request restriction of, certain processing;
• withdraw consent at any time (without affecting prior processing);
• request portability of information you provided; and
• lodge a complaint with your data-protection authority.

To exercise any of these rights, contact info@laradrugs.com. We will respond within the timeframes required by applicable law and may need to verify your identity first.

10. Security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss, including transport encryption (HTTPS), input validation, access controls and minimal data collection. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. Children

This website is intended for business and professional use and is not directed at children. We do not knowingly collect personal information from minors.

12. Third-party links

Our site may link to third-party websites. We are not responsible for their content or privacy practices; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The current version, with its effective date, is always available on this page.

14. Contact & grievances

For privacy questions, requests or complaints, contact us at info@laradrugs.com or +91 73311 88988, or write to Jai Lara Drugs Pvt Ltd., ‘Lara House’, D.No 5-5-35/259/2, Plot No 55, Maithrinagar Colony, Near Ganesh Mandapam, Kukatpally, Hyderabad 500072, Telangana, India. Where required by law (including the DPDP Act, 2023), enquiries will be handled by our designated privacy/grievance contact.